Frequently Asked Questions
Everything you need to know about shopping with The Harvard Shop.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 5-7 business days. International shipping times vary by destination but generally range from 10-21 business days.
What is your return policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that clearance items are final sale.
Are your products officially licensed?
Yes, all apparel and accessories sold at The Harvard Shop are officially licensed and a portion of every purchase supports student-run initiatives.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.